About
TimelyCare is the leading U.S. virtual health platform serving 300+ colleges with 2M+ students. UppLabs joined as an extended team to accelerate feature delivery, redesign the mobile app for accessibility (WCAG), and ensure full HIPAA & HITECH compliance. Result: 30%+ faster releases, 100% on-time delivery, 15%+ compliance improvement.
Challenge, approach, and impact
Accelerating Feature Delivery at Scale
TimelyCare was rapidly expanding its virtual health platform to 300+ campuses serving 2M+ students, but needed to accelerate feature delivery without compromising clinical accuracy, platform stability, or user experience.
Accessibility & WCAG Compliance
The mobile app required a full accessibility redesign to meet WCAG standards — ensuring students with disabilities could access mental health and medical care on equal terms across all devices and screen sizes.
HIPAA & HITECH Regulatory Compliance
As a healthcare platform handling sensitive student medical and mental health data, TimelyCare required ongoing compliance with strict HIPAA and HITECH regulations across every new feature and integration.
Seamless Extended Team Integration
The client needed senior engineers who could integrate into an existing product team without disruption — maintaining development velocity, code quality standards, and institutional knowledge continuity.
How we built
Testimonials
Mark Huebel
TimelyCare
“"The UppLabs team integrated seamlessly into our engineering workflow from day one. Their senior-level expertise accelerated our feature delivery significantly while maintaining the HIPAA compliance standards our platform demands. They felt like a natural extension of our in-house team." - Mark Huebel, VP of Engineering, TimelyCare“
Team structure
Client team
Luke Hejl
CEO & Co-Founder
Project stakeholder
Mark Huebel
VP of Engineering
Project stakeholder
The client stakeholders at TimelyCare were working closely with the team at UppLabs
Agency team
2 x Frontend Developer
Production
2 x Backend Developer
Production
1 x Mobile Developer
Production
1 x QA Engineer
Production